Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
Feminaworldwide does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will,however, be entertained once the merchant has checked and determined the same at his own end.
This should be reported within 7 days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the Feminaworldwide, it’ll take 7 days for the refund to be processed to the end customer.
Returns will be not be accepted beyond 7 days from receipt of the product. Customers can send email on Sales@thewonderboyz.com. for assistance and compulsory UnBoxing Video of product & original bill receipt.
Our return policy outlines the conditions under which products are eligible for return. Typically, items must be unused, in original packaging, and returned within 30 days of purchase. We prioritize customer satisfaction by offering a straightforward eligibility process to ensure that your return experience is smooth and hassle-free.
The return policy includes a clear step-by-step process to help you return items without complications. First, contact our customer service to initiate the return. Then, securely package the product and ship it back with the provided return label. Following this procedure ensures your return is processed swiftly and accurately.
Once the returned item is received and inspected based on our return policy, refunds are processed within 7 to 10 business days. Refunds are issued using the original payment method unless otherwise agreed. Our transparent refund process guarantees timely reimbursement to maintain your trust and confidence.
